Shipping Policy

Effective Date: March 2026

At Gamers Planet, we strive to deliver your orders quickly and securely.

1. Delivery Locations

We currently ship within Kenya.

2. Processing Time

• Orders are processed within 1–2 business days
• Orders placed on weekends or holidays are processed the next business day

3. Delivery Time

• Mombasa: 1–2 business days
• Other major towns: 2–4 business days
• Remote areas: 3–7 business days

4. Shipping Costs

Shipping costs are calculated at checkout depending on your location.

5. Order Tracking

Customers will receive updates via phone or email once the order is dispatched.

6. Failed Deliveries

If delivery fails due to incorrect information, customers may be required to pay additional delivery charges.

7. Delays

Delivery delays may occur due to unforeseen circumstances such as weather or courier issues.

8. Contact Information

Email: info@gamersplanet.co.ke
Phone: +254 723 600089